FAQ

Q1: How about the packing?

A1: Corrugated carton with protection film between components. Shipment in wooden case.

Q2: What's your delivery time?

A2: Usually 30--45 days upon receipt of 30% deposit or L/C.

Q3: What's your payment term?

A3: L/c at sight or T/T 30% deposit and the balance before loading.

Q4: What is your product warranty?

A4: We offer a 3-5 years warranty on the structure of Pergola with ordinary powder coated, along with a 1-year warranty on the electronics.

Q5: Can the louvres roof/pergola used next to the sea?

A5: Yes, All accessories in aluminium alloy, stainless steel and brass to avoid any rust and corrosion.

Q6: How to guarantee the quality of the products?

A6: We have our own QC team to control the products quality for all our clients’orders before loading.